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Industry:
Resides: Salary: US $Open
Relocate: Yes
On
the Market: Summary
of Qualifications Sales Researched
sales trends and analyzed data to forecast revenues. Set department,
team, and personal sales goals. Met
all goals on a regular basis. Made major decisions in pioneering new sales
techniques and projects,
which resulted in increasing sales volume by 20%. Established three
major accounts with government agencies and stimulated new sales with
existing accounts. Supervision Successfully
hired and managed a sales staff. Monitored
performance to achieve
individual and department goals. Trained
and motivated team members
to provide exemplary service by efficiently handling sales transactions
and exceeding customer expectations.
Consistently improved performance
by training and coaching. Project
Management Coordinated
activities for repair technicians as well as the sales team to ensure
customer satisfaction. Implemented
quality control methods and procedures. Set schedules for repair technicians to handle
the volume of new
accounts. Customer
Service/Public Contact Excellent
communication skills, with the ability to establish rapport quickly
with customers both over the telephone and in person. Promoted a positive
working relationship by anticipating, understanding, and meeting customer
needs. Calmed irate callers by
utilizing listening and communication
skills. Education Santa
Monica College Santa
Monica, CA 1984-1986 Specialized
Training Effective
Public Speaking Seattle,
WA 1999-2001 Work
History TSI,
Tappet Sales, Inc. Renton,
WA 2000-Present Account
Sales Representative Econo
Lube N Tune Stores Anaheim,
CA 1996-2000 Account
Sales Representative United
Business Machines Riverside,
CA 1994-1996 Account
Sales Representative Western
Data Technologies Riverside,
CA 1990-1994 Account
Sales Representative/ Management
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