Quality Manager- Quality Engineer Resume

Quality Manager - Quality Engineer
15664

Resides in Tennessee

Strategic quality assurance professional with 18+ years experience leading quality improvement activities for manufacturers of automotive controls and sensors, automotive interior trim parts, under hood and dash components, steel burial caskets, luggage & leather goods, fiberglass boats & jet skis, commercial locks & hardware including electronic entry devices, HVAC controls, mechanical and electromechanical timing devices, electric motors, and submersible pumps. Experienced and knowledgeable in QA Systems Implementation, Japanese Management Concepts, Lean Manufacturing, Cellular Manufacturing, Multi-site Operations, Training/Mentoring of hourly workforce, engineers, and other managers, Continuous Improvement, FMEA, APQP, PPAP, AQP, ISIR, SPC, 6-Sigma, Toyota Production System, Kaizen, Kanban, Poka-Yoke, PDCA, 5S, 7 Wastes. 8D, Root Cause Analysis, TQM, Gage R & R, GD&T, ISO9000, QS9000, Cost of Quality, Team Building & Dynamics, Change Agent, PPM & CpK Reduction, S!
upplier/Customer Development, Gage Calibration, Strategic Systems Development, and Common Sense Quality & Manufacturing,

Achievements

LEADERSHIP:
Team-oriented management style and ability to develop "ownership attitude" in staff and others resulting in improved moral, increased productivity, efficiency, and profitability.   Directly supervised 20 salaried engineers and supervisors and indirectly supervised 50 hourly auditors on 3 shifts. Represented management in two union campaigns and had daily involvement with attorneys to devise company strategies.

CHANGE AGENT:
Taught and mentored employees to break paradigms. Developed 25 employee empowered teams in one year resulting in a $6 return on every $1 invested in team training and meetings. Revitalized employee suggestion program resulting in a 5000% increase in approved cost reduction ideas from the previous year.

COST CONTROL:
Successfully administered departmental annual budget of $1M+ while reducing overall headcount by 30%. Increased throughput in receiving inspection by 30% while reducing headcount by 40%. Consistently saved my employer 5+ times my annual compensation via pursuit of continuous improvement and lean manufacturing activities.

QUALITY:
Satisfied the demanding requirements of customers such as Nissan, Ford, Honda, General Motors, Chrysler, Mitsukoshi, Jenn-Aire and others while building on the supplier/customer relationship. Reduced "Problem Supplier" list from 40+ to 12 in less than one year while dramatically improving the PPM ratings.

Experience

Independent Business Consultant, Murfreesboro, TN
        2002 to Present
Provide strategic business systems design and implementation services for the retail and distribution industry.
Design throughput and supply chain procedures to enhance performance and customer satisfaction.
Developed marketing strategies to expand brand loyalty and authored multi-faceted business plans to define growth plans, target markets, and capital requirements.

(Company), Inc.     Manchester, TN
Deputy General Manager, Quality 2000 to 2002
     Japanese owned manufacturer of automotive interior trim components with sales of $120M+. Major customers were Nissan, Honda, Ford, Mazda, and Isuzu. Processes employed were injection molded plastic, laser cutting, water-jet cutting, and fabric die cutting, assembly.
- Reported to General Manager, Quality with 20 direct and 50 indirect reports in a plant of 500 employees.
- Indirect responsibility of 5 Quality Dept. personnel at start up facility in Ohio.
- Assisted in maintaining ISO9002 & QS9000 certification status.
- Reduced overall department headcount by 30% by using lean manufacturing concepts such as eliminating waste and 5S.
- Reduced "Problem Supplier" list from 40+ to 12 while improving the PPM ratings by more than 50% by utilizing effective communication tools and acting as a partner consultant for improvement.
REASON FOR LEAVING: To perform business consulting activities.

Batesville Casket Company       Manchester, TN
Senior Quality Engineer 1999 to 2000
     Manufacturer of steel burial caskets with sales of $300M+. Major customers were funeral directors nationwide. Processes employed were stamping, welding, grinding, painting, plastic injection molding, plastic plating, interior fabrication, assembly,
- Reported to the QA/CI Manager with 3 direct and 8 indirect reports in a plant of 500 employees.
- Developed continuous inspection system conducive to the Toyota Production System.
- Participated in successful formal and informal Kaizen events resulting in reduced inventory of 25% utilizing a Kanban system in the hardware dept., improved quality through the use of 5S and Poka-Yoke, and 25% less labor utilizing cellular manufacturing.
- Assisted in the development of a Corporate Cost of Quality measurement system.
REASON FOR LEAVING: Desired more responsibility and to expand managerial skills.

Hartmann, Inc. Lebanon, TN
Quality Manager 1996 to 1999
     Manufacturer of luggage and leather goods with sales of $30M. Major customers were Mitsukoshi, Bentleys, and T.J. Maxx. Processes employed were die cutting, laser cutting, sewing, assembly.
- Reported to the V.P. of Operations with 7 direct reports in a plant of 250 employees.
- Assisted in the implementation of cellular manufacturing concepts resulting in reduced lead time from 7 days to 1 day.
- Developed color measurement and "hand" criteria for leather.
- Assisted with international product outsourcing selection process and supplier development.
- Lead Total Quality teams to success resulting in warranty cost savings of $100K/year.
REASON FOR LEAVING: Very limited growth opportunities.

MasterCraft Boat Company        Vonore, TN
Quality Manager 1992 to 1996
     Manufacturer of fiberglass ski boats and jet skis with sales of $45M+. Major customers were end users via a national and international dealer network. Processes employed were mold fabrication, open molding of fiberglass, grinding, upholstery cut & sew, assembly.
- Lead Total Quality implementation, including all training activities, resulting in a R.O.I. of 6 to 1.
- Established Quality Policy & Procedures manual and quality standards for acceptance.
- Implemented statistical process control in laminating process resulting in $100K annual savings in resin usage while improving product quality and reliability.
- Represented management in two union campaigns and had daily involvement with attorneys to devise company strategies.
REASON FOR LEAVING: Major downsizing.


Early & Mid-Career Summary
        1971 to 1992
Industrial Engineer - 3 years - electric motors; submersible pumps; molded rubber & extrusions - HVAC,  consumer goods, and automotive industry.
Production Supervisor - 2 year - electric motors; submersible pumps - HVAC, consumer goods, and  automotive industry.

Real Estate Broker - 5 years
Process Engineer - 2 years - mechanical & electromechanical timing devices - consumer goods and appliance industry.
Quality Management - 6 years - braided monofilament; engine controls & sensors - automotive industry
1 year - braided fiberglass - appliance industry
1 year - commercial locks & hardware including electronic entry devices - consumer goods and construction industry.

Education:      Kennedy-Western University      Boise, ID
        Master of Science, Quality Engineering

        Indiana Northern University     Gas City, IN
        Bachelor of Science, Industrial Management

        Sam's Technical Institute (I.T. & T.)   Fort Wayne, IN
        Associate Degree, Electronics Technology

Computer Skills:

Proficient computer and presentation skills utilizing MicroSoft Office products including Word, Excel, and Power Point as well as E-mail softwares such as Outlook and Lotus Notes. Specialty softwares include Supplier Tracking, Gage Calibration, Project Management and Statistical Process Control.

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Jobwerx makes no representation as to the accuracy of information transmitted herein.07/25/03